How does a fitness instructor join a Team?

An instructor can join a Team by accepting the email invitation sent to them from their Team Manager.

After accepting the invitation, the instructor will be prompted to create an account on pureenergymusic.com. If the instructor is already registered, they can sign in with their current details.

Once the instructor’s account has been created, the instructor can download the Pure Energy Music app from the App Store (for iOS devices) or Google Play Store (for Android devices). The instructor should sign in to the app with the username + passwords used to create their account.

If your Team Manager has sent you an invitation to a new Pure Energy Music account, and you already have an existing subscription, please cancel your Individual subscription first, before accepting your Team Manager’s invitation to your new account. Your data (including user playlists and favourites) will be retained.

How does a Team Manager add/remove Members?

After a Team Manager has signed up, a welcome email will provide their username and password.

With these details, Team Managers can sign in to pureenergymusic.com.

As a Team Manager, you can add or remove Team Members by following these step-by-step instructions:

1. Go to the Account page. Click ‘Teams’ from the left-hand side menu.
2. Locate the Team you’d like to modify and click ‘View Team’.
3. To add members to your Team, click ‘Add Team Member’ in the top right.
4. Add members by email invitation:

Enter the email address of the member.

Then, select their ‘Role’.

Role Options

Member – allows access to the app

Manager – allows access to the app + permission to manage the Team

Then, click ‘Invite Member’.

Alternatively, invite members by sharing the ‘Invite Link’. This link will allow members to register themselves for your team. Please use caution when sharing this, as it allows any visitor to add themselves to your team.

Once added, members will receive an email inviting them to join your Team. This email provides step-by-step instructions on how to create an account, and how to download the Pure Energy Music app.

If the member has already subscribed as an Individual, they should cancel their existing subscription before accepting your invitation to join the Team.

To remove Team Members, simply click the red ‘X’ at the right-hand side of the Team Member’s name. Team Members will be notified if they are removed from a Team.

Do playlists give a total runtime?

The total duration of a user’s playlist is located on the playlist’s page, above the playlist’s name.

To locate your playlist:

1. Open the Pure Energy Music app.
2. Click ‘Your Library’.
3. Click ‘Playlists’.

How many devices can I use to stream the music?

If you have an Individual subscription, you can sign in to 2 devices at the same time.

If you have a Single Site, Multi Site or Enterprise subscription, each member of your team can sign in to 2 devices at the same time.

You can download the Pure Energy Music app via the App Store (for iOS devices) or Google Play Store (for Android devices).

What devices can I use to access the app?

You can download the Pure Energy Music app via the App Store (for iOS devices) or Google Play Store (for Android devices). The app can be accessed on all mobile phones and tablets.

Pure Energy Music will be available via a desktop web app in 2025.