Tech Spec for Operators
Technical and operational guidance for operators deploying the Pure Energy Music service, available as:
- A native mobile and tablet app for iOS and Android
- A Progressive Web App (PWA)
Jump to
— Overview of app functionality
— Device, OS and browser requirements
— Network and security configuration
— Privacy, compliance and support processes

App Overview
Pure Energy Music is a fully licensed, expertly curated fitness music streaming platform.
- Soundtrack your gym’s timetable with music programmed for specific workouts
- Empower your instructors with tools including BPM Controller and Interval Timer
- Get Expert Recommendations for group training

Native Mobile & Tablet App
Pure Energy Music is available for download:


Device & OS Requirements
Recommended Devices
- Device Age: Devices should be no more than 2 years old
- Device Type: Mid-tier or flagship smartphones and tablets (avoid entry-level)
- Processor: 6-core or higher
- Memory: 6GB RAM or more
- Note: Smartphones generally outperform similarly priced tablets

Operating System (OS) Support
iOS: iOS 15.1 or higher
Android: Android 7.0 (Nougat) or higherCompatible with ~95% of iOS and ~97% of Android devices worldwide
Known Limitations: Outdated or underpowered devices may deliver suboptimal performance.
Network & Security for Native Mobile & Tablet App
Connectivity
- Requires a stable internet connection (Wi-Fi or mobile data) for authentication, content syncing, and updates
- Devices offline for more than 30 consecutive days will require re-authentication over an internet connection to ensure account validity and data security

Domains & URLs to whitelist
pureenergymusic.com
*.pureenergymusic.com
pusher.com
*.pusher.com
clevertap.com
*.clevertap.com
Data Transmission: All communications are secured with HTTPS and TLS encryption.
Progressive Web App (PWA)
>> Click to access the PWA <<
Browser & Device Requirements
Desktop: Chrome, Safari, Edge or Firefox (browser must be latest version).
Mobile: Chrome, Safari (browser must be latest version).
Browser note: Most Chromium-based browsers are also supported.
Device type: Modern smartphones, tablets, desktops, and laptops with reliable internet access.
Network & Security
- Connectivity requires a stable internet connection for login, music streaming, and feature functionality
- Domains & URLs to Whitelist: Same as native app (see above)
- Data Transmission: Secured with HTTPS and TLS encryption

Privacy & Compliance
Click to view the Privacy Policy
Click to view the End User Licence Agreement
Click to view FAQs, or get help Troubleshooting
Click to contact support
App Updates
Native App
- Update Frequency: Regular updates for features, performance, and bug fixes
- Critical Fixes: Urgent security or functionality patches released as needed
- Distribution: Delivered via Apple App Store and Google Play Store
- Compatibility: Maintained for devices meeting the specified hardware and OS requirements
PWA
- Updates: Delivered automatically — no downloads needed
- Always Up-to-Date: Users access the latest version via play.pureenergymusic.com

For more support, email [email protected]