Tech Spec for Operators

Technical and operational guidance for operators deploying the Pure Energy Music service, available as:
  • A native mobile and tablet app for iOS and Android
  • A Progressive Web App (PWA)

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Overview of app functionality 

Device, OS and browser requirements 

Network and security configuration 

Privacy, compliance and support processes

App Overview

Pure Energy Music is a fully licensed, expertly curated fitness music streaming platform.


  • Soundtrack your gym’s timetable with music programmed for specific workouts
  • Empower your instructors with tools including BPM Controller and Interval Timer
  • Get Expert Recommendations for group training

Native Mobile & Tablet App

Pure Energy Music is available for download:

Device & OS Requirements

Recommended Devices
  • Device Age: Devices should be no more than 2 years old
  • Device Type: Mid-tier or flagship smartphones and tablets (avoid entry-level)
  • Processor: 6-core or higher
  • Memory: 6GB RAM or more
  • Note: Smartphones generally outperform similarly priced tablets


Operating System (OS) Support

iOS: iOS 15.1 or higher

Android: Android 7.0 (Nougat) or higherCompatible with ~95% of iOS and ~97% of Android devices worldwide

Known Limitations: Outdated or underpowered devices may deliver suboptimal performance.

Network & Security for Native Mobile & Tablet App

Connectivity
  • Requires a stable internet connection (Wi-Fi or mobile data) for authentication, content syncing, and updates
  • Devices offline for more than 30 consecutive days will require re-authentication over an internet connection to ensure account validity and data security
Domains & URLs to whitelist

pureenergymusic.com

*.pureenergymusic.com

pusher.com

*.pusher.com

clevertap.com

*.clevertap.com

Data Transmission: All communications are secured with HTTPS and TLS encryption.

Progressive Web App (PWA)

>> Click to access the PWA <<


Browser & Device Requirements

Desktop: Chrome, Safari, Edge or Firefox (browser must be latest version).

Mobile: Chrome, Safari (browser must be latest version).

Browser note: Most Chromium-based browsers are also supported.

Device type: Modern smartphones, tablets, desktops, and laptops with reliable internet access.

Network & Security

  • Connectivity requires a stable internet connection for login, music streaming, and feature functionality
  • Domains & URLs to Whitelist: Same as native app (see above)
  • Data Transmission: Secured with HTTPS and TLS encryption

Privacy & Compliance

Click to view the Privacy Policy

Click to view the End User Licence Agreement

Click to view FAQs, or get help Troubleshooting

Click to contact support

App Updates

Native App
  • Update Frequency: Regular updates for features, performance, and bug fixes
  • Critical Fixes: Urgent security or functionality patches released as needed
  • Distribution: Delivered via Apple App Store and Google Play Store
  • Compatibility: Maintained for devices meeting the specified hardware and OS requirements
PWA
  • Updates: Delivered automatically — no downloads needed
  • Always Up-to-Date: Users access the latest version via play.pureenergymusic.com

For more support, email [email protected]