How do I access a channel on the Pure Energy Music app?  

You can access your preferred channel through the Discover page or by hitting the Channels icon in the menu at the bottom of your screen.

Why am I seeing a lock icon on certain content?

If you see a lock icon, the content is restricted. This means that you do not have access to the content.

If you believe this is an error, please reach out to the email address provided in the pop-up screen when you try to access the content.

Where can I access app tutorials?

If you’ve downloaded the Pure Energy Music app, you can access app tutorials.

• Open the Pure Energy Music app.
• Click the profile icon in the top right corner of the screen, this will take you to the Accounts page.
• Click ‘Welcome Tutorial’.
  
  

For more information about how to use the Pure Energy Music app, please watch the app demo video below.

How do I add Favourites to my library?

There is a star icon in the top right of each track/album page. Click on the star icon to save the track/album to Your Library as a Favourite.

You can access your Favourites from the app homepage, by clicking Your Library at the bottom of the screen, or via the burger menu in the top left. Favourites can be found in Your Library under the Albums and Tracks tabs.

For more information about how to use the Pure Energy Music app, please watch the app demo video below.

How do I change the BPM?

Tailor the tempo of the music to your class by utilising the BPM Controller:

1. Open the Pure Energy Music app.
2. Select a track, album or mix. Then, click the play button.
3. Click the BPM Controller bar located underneath the track artwork – this indicates the current track’s BPM.
4. Click ‘+’ to increase the BPM, or ‘-’ to decrease the BPM.